EDUCATION:
Doctorate in Business
Administration (D.B.A.); California Coast University, Santa Ana, CA, 2000
M.A., Security Management;
Webster University, San Diego, CA, 1996
Named “The Outstanding
Graduate Student of the Year”
Named one of six
“Distinguished Graduates” for 4.0 GPA in all coursework
B.A., English; University
of San Diego, 1984
Business Administration
minor
PROFESSIONAL /
MANAGEMENT CERTIFICATIONS:
Basic Peace Officers
Standards & Training (P.O.S.T.) Certificate; San Diego Police Regional
Training Academy, 1984
Reserve P.O.S.T.
Certificate; San Diego Police Department, 1986
Board Certified in Human
Resources; “Professional In Human Resources (PHR)”; awarded by examination
from the Society For Human Resource Management (SHRM), 1995 – present
Board Certified in Security
Management; “Certified Protection Professional (CPP)”; awarded by
examination from the American Society for Industrial Security (ASIS), 1997 –
present
Diplomate: “Board Certified
Expert in Traumatic Stress (BCETS)”; awarded by examination from the
American Academy of Experts in Traumatic Stress, 2001 –
2003
Board Certified, “Clinical
Hypnotherapist (Ct.H)”; awarded by examination from the American Board of
Hypnotherapy, 2003 – 2007
“Oleoresin Capsicum Aerosol
Training (OCAT) Instructor Certification,” awarded by examination and
demonstration from Personal Protection Consultants, Inc., Las Vegas, NV,
2006
Bilingual Spanish Language
Certification Program, UC San Diego Extension:
Spanish I for
Communication, July 2005 – September 2005
Spanish II for
Communication, September 2005 – November 2005
Spanish III for
Communication, January 2006 – March 2006
POLICE EXPERIENCE:
Reserve Sergeant, San Diego
Police Dept.; 1994 –1999 (took 15-year city service reserve retirement)
Reserve Training Officer;
1987 – 1989
Reserve Officer; 1985 –
1994
Police Officer, San Diego
Police Dept.; 1984 –1985
Police Assignments:
San Diego Police, Stress
Management Training Consultant – Early Identification and Intervention
System Project (EIIS), 2005 – present
San Diego Police; Southern
Division, Reserve Patrol Supervisor; 1994 – 1999
Domestic Violence Unit
Investigator; 1993 –1999, cleared 1,500 cases
Sex Crimes Unit; sex
offenders registration/interviews, 1996 – 1997
WORK EXPERIENCE:
Dr. Steve Albrecht, PHR,
CPP: Director; 2002 – present
Baron Center, Inc.: Senior
Consultant (sub-contractor); 2002 – 2004
Baron Center, Inc.:
President; 2001 – 2002
Albrecht Training &
Development: Managing Partner; 1987 – 2001
Karl Albrecht
International: Training Consultant; 1985 – 1987
San Diego Police
Department: Police Officer; 1984 – 1985
FACULTY APPOINTMENTS:
Adjunct Faculty, College of
Extended Studies, San Diego State University; 2007 – present, San Diego, CA,
“Workplace Violence Prevention”
Adjunct Faculty,
Delinquency Control Institute, University of Southern California; 2004 –
present, Los Angeles, CA, “Stress Management for Law Enforcement,” “Critical
Incident Stress Management,” and “The Police Response to Workplace
Violence”
Adjunct Faculty, Criminal
Justice, Chapman University, 2003 – present, San Diego, CA, Graduate
Courses: “Victimless Crimes” and “Trends in Criminal Justice”; Undergraduate
Course: “Crime and Delinquency”
Adjunct Faculty,
Certificate Programs, California State University Fullerton, 2003 – present,
Fullerton, CA, Threat Assessment & Management: “Fundamentals of Threat
Assessment and Case Management”; Effective Employee Management for Managers:
“Communication Skills for Leaders,” “The Art of Motivating Employees,” “How
to Achieve Customer Service Excellence,” and “Presentation Skills”
Adjunct Faculty,
Administration of Justice Department, Grossmont College, 2000 – present, El
Cajon, CA, “Investigative Techniques for Security Management” and “Police
Academy: Laws of Arrest – P.C. 832”
Course Leader, Two and
Three-Day Programs, American Management Association, 1997 – present, New
York, NY, “The Brain Power Course”; “The Power Thinking Course”;
“Negotiating to Win”; “Management Skills and Techniques for New
Supervisors”; “Survival Skills for Supervisors”; “Making the Transition From
Employee to Supervisor”
Adjunct Faculty, Criminal
Justice and Forensic Sciences, National University, 1996 – 2000, San Diego,
CA, Graduate Course: “Criminal Investigation Analysis – Profiling”;
Undergraduate Course: “Criminal Behavior”
Adjunct Faculty, American
Society for Industrial Security (ASIS), 1998 – 1999, “Assets Protection I:
Concepts & Methods”; speaker/trainer for four-hour workplace violence
training module during weeklong program.
Adjunct Faculty, Criminal
Justice, Central Texas College (for the U.S. Navy), 1996 – 1997, San Diego,
CA, “Introduction to Criminal Justice”
Guest lecturer, Webster
University; 1996 – present, San Diego, CA
BOOKS:
TACTICAL
PERFECTION: The Street Cop’s Ultimate Survival Guide
(in press; Paladin Press, 2008)
TOUGH TRAINING
TOPICS: A Presenter’s Survival Guide
(Pfeiffer, 2006)
SOCIAL
INTELLIGENCE (ghostwritten, with Dr. Karl
Albrecht, Jossey-Bass, 2005)
SURVIVING
STREET PATROL: Realistic Officer Safety Solutions
(Paladin Press; 2001)
FEAR AND
VIOLENCE ON THE JOB: Prevention Solutions For the Dangerous Workplace
(Carolina Academic Press; 1997)
CRISIS
MANAGEMENT FOR CORPORATE SELF-DEFENSE: How to Protect Your Organization in a
Crisis (AMACOM; 1996)
THE TIMELESS
LEADER with John Clemens (Bob Adams
Publishing; 1996)
SERVICE,
SERVICE, SERVICE! (Bob Adams Publishing; 1995)
TICKING BOMBS:
Defusing Violence in the Workplace with Dr.
Michael Mantell (Irwin Professional Publishing; 1994); one of the first
nationally published business book on this subject
ONE-STRIKE
STOPPING POWER (written under pen name “Frank
Albert”; Paladin Press; 1993)
ADDED VALUE
NEGOTIATING: The Breakthrough Method for Building Better Deals
with Karl Albrecht (Business One Irwin; 1993)
STREETWORK: The
Way of Police officer Safety & Survival
(Paladin Press; 1992)
THE PARALEGAL'S
DESK REFERENCE (ARCO/Prentice-Hall; 1992)
CONTACT &
COVER: Two-Officer Suspect Control with John
Morrison (C.C. Thomas Publishers; 1990)
THE CREATIVE
CORPORATION with Karl Albrecht (Dow Jones
Irwin; 1987)
CHAPTER CONTRIBUTIONS:
“Assessment / Prevention of
Workplace Violence,” for Richard, M.A., Emener, W.G., & Hutchison, W.S.
Employee Assistance Programs: Wellness / Enhancement Programming, 4th
Edition. (Charles C. Thomas Publisher, 2008)
“Approaches and
Archetypes: Eight Possibilities for an Event-Driven Coaching Intervention,”
for The 2007 Pfeiffer Annual: Consulting, edited by Elaine
Biech, (Pfeiffer, 2007)
“How to Succeed in the
Coaching Process,” for The 2006 ASTD Organizational Development and
Leadership Sourcebook, edited by Mel Silberman, Ph.D. (ASTD Press,
2006)
“The Mindreader
Icebreaker,” for The AMA Trainer’s Activity Book, edited by
Carolyn Nilson (AMACOM, 2004)
“Stalking and Domestic
Violence: Fear and Obsessive Intimacy,” for Stalkers and Their
Victims: Prevention, Intervention, and Threat Assessment, edited by
Joseph A. Davis, Ph.D. (CRC Press, 2001)
“Stress Warning Signs,”
The Best of the Police Marksman, edited by Connie Dees, (The
Police Marksman Association Publishing, 1994)
“Contact & Cover: Field
Tactics for Effective Suspect Control,” Total Survival, edited
by Ed Nowicki, (Performance Dimensions Publishing, 1993)
COLUMNS:
Contributing Editor –
American Cop magazine, August 2005 – now
Award Winner – 1st
Place, Monthly Columns; San Diego Press Club, “Streetwork” column; San Diego
Police Officers Association publication, The Informant; 1999
Editor – “Streetwork”
column; San Diego Police Officers Association publication, The
Informant; 1986 –1999
Columnist – Police &
Security News; 1990 – 1999
ARTICLES:
“Adapting the Twenty-Eight Articles: Using
Counter-Insurgency Ideas for Street-Level Encounters”;
American Cop Magazine,
January/February 2008
“If I Were a Crook”;
Police Magazine,
October 2007
“Are You a Manager or
a Leader?: Defining Managership vs. Leadership”;
The Resource,
(San Diego Chapter newsletter of the Society for Human
Resource Management), August 2007
“Contact & Cover:
Officers Must Remember Their Roles”; Law Officer
Magazine, April
2007
“Securing Yourself
Against Dangerous Clients”;
California Lawyer,
April 2007
“Best Method to Handle
Irate Customers is the ‘Great’ Method”; San Diego Business Journal,
Small Business Help Line; March 12, 2007
“United Consultants Can
Stand, Divided Consultants Can Fall Before Clients”; San Diego
Business Journal, Small Business Help Line; September 18,
2006
“Passing the Smell Test
With Employee Issues”; San Diego Business Journal,
Small Business Help Line; April 17, 2006
“Electronic Recording of
Investigations; (book review) Security Management, April 2006
“Are
You a Manager or a Leader?”;
Employers Group Newsletter,
February 2006
“Rewarding Workers Will
Keep Them Motivated”; San Diego Business Journal, Small
Business Help Line; February 27, 2006
“Lunch With Potential Hires
a Good Idea”; San Diego Business Journal, Small
Business Help Line; January 16, 2006
“Customers, Prospects, or
TWIRP’s: There’s an Important Distinction”; San Diego Business
Journal, Small Business Help Line; January 2, 2006
“Tactical Perfection: Creating Your Own ‘Routine’
Survival System”;
American Cop Magazine, November / December 2005
“Set, Follow, Enforce
Sexual Harassment Policy”; San Diego Business Journal,
Small Business Help Line; November 7, 2005
“The Care and Feeding
of Your Expert Witness”;
California Lawyer,
November 2005
“Clearly
Worded Documents Benefit Both Sides”; San Diego
Business Journal,
Small Business Help Line;
September 26, 2005
“Hiring
a Good Person as Key as a Skilled Worker”; San
Diego Business Journal,
Small Business Help Line;
August 15, 2005
“Coaching
Employees is a Varied Responsibility”; San
Diego Business Journal,
Small Business Help Line;
August 1, 2005
“Approaches and Archetypes: Eight Possibilities for
Event-Driven Coaching”;
PIHRA Scope,
July-August
2005
“What
the 9/11 Commission Report is Asking Every Business to Do: Protecting Our
People in the ‘New Normal’”;
Employers Group Newsletter,
June 2005
“Can’t We All Just Get Along in the Office?”;
San Diego Business Journal,
Small Business
Help Line;
September 20, 2004
“School Violence: The
Terrorists’ New Weapon Here?”; The San Diego Union-Tribune
op-ed page, September 8, 2004
“A Trick For Your Trade”;
The ASTD Training & Development Journal, September 2004
“How to Deal With
Disgruntled Employees”; San Diego Business Journal,
Small Business Help Line; August 30, 2004
“Managing and
Mediating When No One Wants to Get Along”;
Employers Group Newsletter,
July 2004
“Workplace Violence at Root of San Onofre Incident”;
San Diego Business
Journal
op-ed page; February 4, 2002
“Guns at Work in the Wake
of Wakefield”; The San Diego Union-Tribune op-ed page, January
3, 2001
“The First Line of Defense
in School Violence Must Be Campus Personnel”; The San Diego
Union-Tribune op-ed page, June 24, 1999
“The Price of Violence:
Using Threat Experts in the Civil Process”; Workplace Violence
Prevention Reporter, June 1999
“The TSCM Team - Security
Manager Partnership” with Richard A. Withers, Jr., M.A., CPP; Security
Management, December 1997
“On the Suspect’s Turf at
Work”; The Informant, San Diego Police Officers Association,
July 1997
“Failing to Learn From
Corporate History”; The San Diego Union-Tribune op-ed page,
November 24, 1996
“The Public Challenge of
Private Problems”; Security Management, May 1996
“A Way to Reduce Workplace
Violence”; The San Diego Union-Tribune op-ed page, January 28,
1996
“Domestic Violence and
Workplace Violence: Partners in Crime”; The Informant, San
Diego Police Officers Association, Parts I and II - April and May 1995
“Contact and Cover”;
Police Magazine,
April 1989
VIDEOS:
On-Camera Host, “The San
Diego Police Early Identification and Intervention System,” San Diego Police
Department EIIS website video, August 2007
On-Camera Host, “The
Skill-Building Supervisor”; www.InfoPeople.org webinar Series, June 27, July
18, October 3, October 17, and November 14, 2005
Board of Advisors -
California Peace Officers Standards & Training Commission (P.O.S.T.); “Fear
and Anger: Mastering the Hidden Enemy” telecourse video program; December
2003 – May 2004
Board of Advisors -
California Peace Officers Standards & Training Commission (P.O.S.T.); “The
Police Response to Workplace Violence” telecourse video program; February -
June 1999
Screenwriter, “Ticking
Bombs” two-tape video program, produced by corVision Media, 1995
SEMINARS & WORKSHOPS:
Creator, one, two, four,
eight, and sixteen-hour training programs:
Workplace Violence
Prevention: What Every Supervisor Needs to Know, Now
Workplace Violence
Awareness for Employees
Added Value Negotiating:
Building Balanced Deals
The Brain Power Seminar
High-Speed Problem-Solving
The Mindex Seminar
I-Speak Your Language
Seminar
Sexual Harassment
Prevention: California AB 1825 Requirements
Safe and Secure Workplaces
Domestic Violence and
Stalking in the Workplace
The Police Response to
Workplace Violence
The Difficult Library
Patron: When Being Nice Isn’t Enough
Coaching Skills for the
Library Supervisor
Event-Driven Coaching
Basic H.R. Investigations
Diversity in the Workplace
Drug and Alcohol Awareness
for Supervisors
Drug and Alcohol Testing
for Safety-Sensitive Positions
Stress Management
Time Management
Painless Business Writing
Performance Evaluations
Communication Skills
Teamwork
Conflict Resolution
Presentation Skills
Employee Motivation
Moments of Truth: Managing
for Customer Service
The Code of Quality Service
Contact & Cover:
Two-Officer Suspect Control
COURSE MATERIALS:
Board of Advisors, Parlay
International seminar course notebook; “Preventing Workplace Violence”; 1997
Board of Advisors. Joint
Commission on Accreditation of Healthcare Facilities (JCOAH) computer-based
training course; “Preventing Workplace Violence”; 1997
Board of Advisors,
International Association of Chiefs of Police (IACP) report; “Combating
Workplace Violence: Guidelines for Employees and Law Enforcement”; 1995
CONFERENCE / ASSOCIATION
SPEECHES:
“Employee Threat
Assessment: Stopping Workplace Violence Now (Sessions One & Two)”, two
60-minute webinars; November 15 & 16, 2007, sponsored by the Employee
Assistance Program Association.
Conference Speaker,
Employee Assistance Professional Association National Annual Conference;
October 26, 2007, San Diego, CA “The Employee Assistance Professional’s Role
in Employee Threat Assessments”
Pre-Conference Speaker (full-day session), Employee Assistance Professional
Association National Annual Conference; October 24, 2007,
San Diego, CA “Employee Threat Assessment: Stopping Workplace
Violence Now”
Conference Speaker, League
of California Cities Annual Conference; September 7, 2007, Sacramento, CA
“The Dangerous Taxpayer: Preventing Workplace Violence at City Hall”
“Employee Threat
Assessment: Stopping Workplace Violence Now”, 30-minute webinar; August 28,
2007, sponsored by the Employee Assistance Program Association.
Pre-Conference Seminar
Speaker, Municipal Management Association of Southern California (MMASC)
annual conference; July 11, 2007, Ventura, CA “Service Leadership”
Speaker, Association of
Threat Assessment Professionals (ATAP) chapter meeting; June 6, 2007, San
Diego, CA, “The Old Country Buffet Murder: A Hard Look at Third-Party
Threats”
Speaker, County Safety
Officers’ Organization of California; April 18, 2007 statewide conference,
Morro Bay, CA, “OC Pepper Spray Training for County Employees”
Speaker, Association of
Threat Assessment Professionals (ATAP) Eastern Regional Conference; March
27, 2007, Arlington, VA, “The Old Country Buffet Murder: A Hard Look at
Third-Party Threats”
Speaker, San Diego County
Law Enforcement Training Managers Association; March 15, 2007, San Diego,
CA, “Contact & Cover: Two-Officer Suspect Control”
Keynote Speaker,
Independent Cities Association annual conference; February 3, 2007, Santa
Barbara, CA, “School Violence: Before and After Columbine”
Speaker, California Joint
Powers Insurance Association annual conference; November 16, 2006, San
Francisco, CA, “Coaching: Investing in Your Most Important Asset”
Keynote Speaker, Wilson
Petty Kosmo & Turner 2007 Employment Law Seminar; October 24, 2006, San
Diego, CA, “Workplace Violence Realities: Best Practices for Preventing
Danger in the Office”
Speaker, International
Public Management Association for Human Resources (IPMA-HR) chapter meeting;
October 19, 2006, San Diego, CA, “Event-Driven Coaching: Do You Have Smart
Slackers, Problem Children, Plow Horses, or Rising Stars?”
Conference Speaker, Campus
Violence Prevention Project, Santa Clara University; June 22, 2006, Santa
Clara, CA, “Stalking Overview and Dynamics”
Speaker, Professionals in
Human Resources Association (PIHRA) chapter meeting; June 13, 2006,
Lancaster, CA, “Event-Driven Coaching: Do You Have Smart Slackers, Problem
Children, Plow Horses, or Rising Stars?”
Speaker, East County
Personnel Association; April 20, 2006, La Mesa, CA, “What Makes Training So
Tough?: Hard Subjects and the Perils of Employee Learning”
Speaker, Professionals in
Human Resources Association (PIHRA) chapter meeting; April 18, 2006,
Temecula, CA, “What Makes Training So Tough?: Hard Subjects and the Perils
of Employee Learning”
Speaker, San Diego Mystery
Club; January 12, 2006, San Diego, CA, “Fear and Violence on the Job:
Managing the Scary, Violent, or Stalking Employee”
Keynote Speaker,
International Employee Assistance Program Association chapter training
conference; November 18, 2005, San Diego, CA, “The Unique Role of EAP’s in
Threat Assessment and Beyond”
Speaker, California Joint
Powers Insurance Association annual conference; October 27, 2005, Long
Beach, CA, “Time Management”
Speaker, Washington State
Veterinary Medicine Association annual meeting; September 30, 2005, Yakima,
WA, “Managing the Dark Side of Your Practice”
Speaker, Professionals in
Human Resources Association (PIHRA) chapter meeting; July 26, 2005, Burbank,
CA, “What the 9/11 Report is Asking HR Professionals”
Speaker, 32nd
Street Naval Station Base Police Training Program; July 21, 2005, San Diego,
CA, “Fear and Violence on the Job”
Speaker, Professionals in
Human Resources Association (PIHRA) chapter meeting; March 15, 2005, Los
Angeles, CA, “What the 9/11 Report is Asking HR Professionals”
Keynote Speaker, Employee
Assistance Professionals Association conference: “The Ticking Bomb: How to
Deal with Threats in the Workplace”; March 4, 2005, Houston, TX, “Threat
Management” “Managing Domestic Violence in the Workplace,” Threat Assessment
Teams”
Speaker, Public Agency Risk
Managers Association (PARMA) annual state conference; February 7, 2005, Palm
Springs, CA, “Stress Management”
Speaker, Professionals in
Human Resources Association (PIHRA) chapter meeting; January 10, 2005,
Lancaster, CA, “What the 9/11 Report is Asking HR Professionals”
Closing Plenary Speaker,
National Institute of Occupational Safety & Health (NIOSH) national
conference: Partnering in Workplace Violence Prevention”; November 17, 2004,
Baltimore, MD, “Threat Assessment Teams”
Speaker, California Joint
Powers Insurance Association annual conference; October 14, 2004, Indian
Wells, CA, “Stress Management”
Keynote Speaker, BioNet;
July 23, 2004 meeting, San Diego, CA, “Terrorism Update”
Speaker, Utah Prosecution
Council; June 24, 2004 statewide conference, Provo, UT, “DV & Stalking in
the Workplace”
Speaker, County Safety
Officers’ Organization of California; April 15, 2004 statewide conference,
Napa County, CA, “Threat Assessment: A Prevention Response to Workplace
Violence ”
Speaker, Association of
Government Risk Pools (AGRIP) conference; March 24, 2004, Santa Barbara, CA,
“Beyond Profiling: A Threat Assessment Exercise”
Speaker, American Society
of Safety Engineers chapter meeting; February 3, 2004, San Diego, CA,
“Workplace Violence”
Speaker, California Joint
Powers Insurance Association annual conference; October 9, 2003, Carlsbad,
CA, “Stress Management”
Speaker, American Water
Works Association California-Nevada conference; October 8, 2003, San Diego,
CA, “Beyond Profiling: A Threat Assessment Exercise”
Speaker,
Assurex/Intersure
Loss Control Conference, Oct. 6, 2003, Del Mar, CA, “Beyond Profiling:
Threat Assessment Exercise”
Keynote Speaker, National
Human Resources Association chapter meeting; September 16, 2003, Cincinnati,
OH, “Fear and Violence on the Job”
Closing Speaker,
Association of Threat Assessment Professionals (ATAP) National Conference;
August 29, 2003, Anaheim, CA, “The University of Arizona Nursing School
Shootings”
Speaker, Escondido Rotary
Club meeting; July 29, 2003, Escondido, CA, “Workplace Violence”
Speaker, Professionals in
Human Resources Association (PIHRA) chapter meeting; June 10, 2003,
Lancaster, CA, “Beyond Profiling: A Threat Assessment Exercise”
Speaker, Association of
Threat Assessment Professionals (ATAP) chapter meeting; April 2, 2003, San
Diego, CA, “The University of Arizona Nursing School Shootings”
Speaker, National Public
Employers Labor Relations Association (NPERLA) annual conference; April 7,
2003, Newport Beach, CA, “Beyond Profiling: A Threat Assessment Exercise”
Speaker, Public Agency Risk
Managers Association (PARMA) annual state conference; February 20, 2003,
Palm Springs, CA, “Beyond Profiling: A Threat Assessment Exercise”
Panel Member, Risk Analysis
Group Conference; December 5, 2002, San Jose, CA, “The Essentials of
Securing Enterprise Assets: From the Front Gate to the Hard Drive”
Speaker, BioNet Group,
November 8, 2002, San Diego, CA, “Terrorism Update”
Keynote Speaker, County
Safety Officers’ Organization of California; October 24, 2002 statewide
conference, Lake County, CA, “Counterattacking Terrorism: Certain Responses
in Uncertain Times”
Panel Member, Risk Analysis
Group Conference; August 18, 2002, San Diego, CA, “The Essentials of
Securing Enterprise Assets: From the Front Gate to the Hard Drive”
Speaker, San Diego Hotel
Human Resource Association; August 17, 2002 chapter meeting, San Diego, CA,
“Beyond Profiling: A Threat Assessment Exercise”
Keynote Speaker, National
Human Resources Association; September 27, 2002 national conference,
Rochester, NY, “Threat Assessment and Beyond: A Practical Exercise for the
Threatening Employee”
Speaker, North County
Personnel Association (NCPA); September 11, 2002 chapter meeting, Carlsbad,
CA, “Crisis Management: When Bad Things Happen to Good Organizations”
Speaker, American Society
for Industrial Security (ASIS); August 8, 2002 chapter meeting, San Diego,
CA, “Beyond Profiling: A Threat Assessment Exercise”
Keynote Speaker, Public
Agency Risk Managers Association (PARMA); July 10, 2002 chapter meeting,
Sacramento, CA, “Beyond Profiling: A Threat Assessment Exercise”
Speaker, North County
Personnel Association (NCPA); May 8, 2002 chapter meeting, Carlsbad, CA,
“Beyond Profiling: A Threat Assessment Exercise”
Speaker, Public Agency Risk
Managers Association (PARMA); April 24, 2002 chapter meeting, San Diego, CA,
“Psychodrama Exercise”
Speaker, South County
Personnel Association (SCPA); February 8, 2001 chapter meeting, San Diego,
CA, “Recent Trends in Workplace Violence Prevention”
Co-Presenter (with Regina
Petty, Esq.), American Corporate Counsel Association, San Diego chapter;
January 25, 2001, San Diego, CA, “Responding to Workplace Violence”
Speaker, Association of
Threat Assessment Professionals (ATAP) Colorado chapter; September 20, 2000,
Denver, CO, “The Riverside City Council Shootings”
Speaker, Idaho P.O.S.T.
“Stalking the Stalker” Conference; September 13, 2000, Nampa, ID,
“Workplace Violence” and “The Patrol Response to Workplace Violence”
Speaker, Southern Nevada
International Personnel Management Association (SNIPMA); July 28, 2000
chapter meeting, Las Vegas, NV, “Workplace Violence Prevention”
Speaker, Domestic Violence
in the Workplace Conference, sponsored by the Statewide California Coalition
for Battered Women; April 21, 2000, San Diego, CA, “What is Workplace
Violence?”
Speaker, California Crime
Prevention Officers Association; April 12, 2000 chapter meeting, San Diego,
CA, “Workplace Violence and Threat Assessment”
Speaker, Roundtable Session,
Industry Week Magazine 100 Best-Managed Companies Executive Summit; March 1,
2000, Tucson, AZ, “Crisis Management - When Tylenol Isn’t Enough”
Speaker, Industrial
Security Awareness Council (ISAC) Pacific Islands Chapter; January 28, 2000
chapter meeting, Honolulu, HI, “Managing Workplace Violence and Threats”
Speaker, San Diego Stalking
Strike Force Conference; September 24, 1999, San Diego, CA, “Managing
Workplace Violence and Threats”
Co-Presenter (with Dr. Joe
Davis), National Organization for Victim Assistance (NOVA); September 1,
1999, Los Angeles, CA, “Stalking, Stalkers, and Their Victims: Prevention,
Intervention, Threat Assessment to Case Management”
Speaker, Association of
Threat Assessment Professionals (ATAP) local chapter; June 2, 1999, San
Diego, CA, “The Riverside City Council Shootings”
Speaker, Hotel Security
Directors of San Diego and Associates; May 26, 1999, San Diego, CA,
“Domestic Violence in the Workplace”
Panel Speaker, California
Association of School Business Officials (CASBO) annual conference, March
17, 1999, Anaheim, CA, “Violence in Our Schools: Is There Anything We Can
Do?”
Speaker, American Society
for Industrial Security (ASIS), March 11, 1999, Chicago, IL, “Assets
Protection I: Concepts & Methods”; speaker/trainer for four-hour workplace
violence training module during weeklong program.
Speaker, American Society
for Industrial Security (ASIS), November 5, 1998, Denver, CO, “Assets
Protection I: Concepts & Methods”; speaker/trainer for four-hour workplace
violence training module during weeklong program.
Speaker, Association of
Threat Assessment Professionals (ATAP) annual conference; August 28, 1998,
Los Angeles, CA, “The Escalating Employee: A Practical Exercise”
Speaker, American Society
for Industrial Security (ASIS) disaster preparedness conference; October 28,
1997, San Diego, CA, “Responding to Workplace Violence”
Speaker, American Society
for Industrial Security (ASIS) National Conference; September 8, 1997, St.
Louis, MO, “Responding to Domestic Violence in the Workplace”
Speaker, California
Association of Hostage Negotiators (CAHN) annual conference; May 29, 1997,
Oxnard, CA, “The Police Response to Workplace Violence”
Speaker, American
Management Association 68th Annual National Human Resources Conference;
April 15, 1997, Dallas, TX, “Corporate Self-Defense: When Bad Things Happen
to Good Companies”
Speaker, Association of
Threat Assessment Professionals (ATAP) annual conference; March 12, 1997,
Washington, DC, “The Police Response to Workplace Violence”
Speaker, California
District Attorneys Association (CDAA) state conference; February 28, 1997,
Manhattan Beach, CA, “The Police Response to Workplace Violence”
Speaker, Federal Managers
Association (FMA) / USMC Chapter; October 1996, Camp Pendleton, CA,
“Workplace Violence Prevention Solutions”
Speaker, San Diego Domestic
Violence Council (SDDVC) annual conference; October 1996, San Diego, CA,
“Domestic Violence in the Workplace”
Speaker, Zonta Int'l.
Women's Executive Assoc. annual conference; September 1996, Ontario, CA,
“Domestic Violence in the Workplace”
Speaker, American Society
for Training & Development (ASTD) Chapter; September 1996, Colorado Springs,
CO, “Workplace Violence Prevention Solutions”
Speaker, Association of
Threat Assessment Professionals (ATAP) annual conference; August 1996, Los
Angeles, CA, “The Police Response to Workplace Violence”
Speaker, Southern Nevada
International Personnel Managers Association (IPMA); August 1996 conference,
Las Vegas, NV, “Defusing Violence in the Workplace”
Speaker, Industrial
Security Awareness Council (ISAC); April 1996 conference, San Diego, CA,
“The Security Manager’s Response to Workplace Violence”
Panel Member, Academy of
Criminal Justice Sciences; March 1996 conference, Las Vegas, NV, “Violence
In the Workplace”
Panel Chair, Western
Society of Criminology; February 1996 conference, Rohnert Park, CA,
“Domestic Violence In the Workplace”
Pre-Conference and Keynote
Presenter, University of Oklahoma Workplace Violence national conference,
October 1995, Atlanta, GA
Speaker, American Society
for Training & Development (ASTD) Chapter; September 1995, Las Vegas, NV,
“Workplace Violence Prevention Solutions”
Speaker, San Diego Domestic
Violence Council annual conference; April 1995, San Diego, CA, “Domestic
Violence In the Workplace”
Speaker, Zonta Int'l.
Women's Executive Assoc. annual conference; April 1995, San Diego, CA,
“Domestic Violence In the Workplace”
Panel Member, Western
Society of Criminology annual conference; February 1995, San Diego, CA,
“Domestic Violence In the Workplace”
CONTINUING EDUCATION:
“Threat Assessment in
Schools”; sponsored by U.S. Secret Service / U.S. Department of Education;
April 12, 2007, San Diego, CA
Association of Threat
Assessment Professionals (ATAP) Eastern Regional Conference; March 27 – 28,
2007, Arlington, VA,
“Oleoresin Capsicum Aerosol
Training (OCAT) Instructor Certification”, eight-hour program; taught by
Dave Fowler, sponsored by Personal Protection Consultants, Inc., December
13, 2006, Las Vegas, NV
“Detecting Deception in
Verbal and Written Statements”, 90-minute webinar; November 8, 2006, taught
by John Dietz, CPP, CFE and David Lewis, MA, CFE, sponsored by the American
Society for Industrial Security (ASIS)
“AB 1825 and Harassment
Training: What Steps Should Employers Take Now?” SHRM one-hour webinar;
September 12, 2006, taught by Michael Johnson, Brightline Compliance,
sponsored by the Society for Human Resource Management
Association of Threat
Assessment Professionals (ATAP) National Conference; August 15 – 18, 2006,
Anaheim, CA
“Testifying in Court:
Survival Skills for Professionals”; presented by Stanley Brodsky, Ph.D.,
June 13 – 14, 2006, Los Angeles, CA
“Early Identification and
Intervention Best Practices Conference”; March 27 – 29, 2006, sponsored by
the Phoenix Police Department, Phoenix, AZ
Association of Threat
Assessment Professionals (ATAP) National Conference; August 23 – 26, 2005,
Anaheim, CA
The National Standard on
Disaster / Emergency Management and Business Continuity (NFPA 1600), taught
by InterCEP and the Department of Homeland Security, March 21, 2005, Garden
Grove, CA
American Board of
Hypnotherapy 2005 Annual Conference; February 16, 2005, Newport Beach, CA,
“Rapid Induction Techniques”
The Chameleon Group /
California P.O.S.T.; January 31 & February 1, 2005, Whittier, CA, “Terrorist
Threat Mitigation”
Association of Threat
Assessment Professionals (ATAP) National Conference; August 24 – 27, 2004,
Anaheim, CA
American Board of
Hypnotherapy 2004 Annual Conference; February 13 & 16, 2004, Newport Beach,
CA, “How to Conduct Group Hypnosis Sessions,” Personality Prescription for
Hypnotherapists,” and “Fast Track Intensive Coaching Certification Training”
Association of Threat
Assessment Professionals (ATAP) San Diego Chapter Conference; October 21,
2003, San Diego, CA, “School Violence and Unwanted Pursuit and Stalking on
Campus”
Association of Threat
Assessment Professionals (ATAP) National Conference; August 27 – 29, 2003,
Anaheim, CA
Anger Management Group
Facilitators Training; sponsored by Anderson & Anderson, June 9, 2003, Las
Vegas, NV
American Institute of
Hypnotherapy; Basic Hypnotherapy Certification, May 9 – 11, 2003, San Diego,
CA
Association of Threat
Assessment Professionals (ATAP) National Conference; August 28 – 30, 2002,
Anaheim, CA
“Threat Assessment in
Schools”; sponsored by U.S. Secret Service / U.S. Department of Education;
August 14, 2002, San Francisco, CA
Association of Threat
Assessment Professionals (ATAP) National Conference; August 29 – 31, 2001,
Anaheim, CA
Association of Threat
Assessment Professionals (ATAP) National Conference; August 27 – 29, 2000,
Anaheim, CA
“The Reid Technique of
Interviewing and Interrogation”; taught by Joseph Buckley from John E. Reid
& Associates, April 6, 2000, Irvine, CA
“Domestic Violence at Home
and Work” and “Stalking Update”; sponsored by Specialized Training Services,
taught by Dr. Lenore Walker and Dr. Reid Meloy, April 8, 1999, Orange, CA
“Accelerated Learning
Techniques”; sponsored by the American Management Association, taught by Jim
Vadokovich, March 25 – 26, 1999, San Francisco, CA
“Profiling Serial Drug
Homicides”; sponsored by the California Narcotic Officers Association,
February 25, 1999, San Diego, CA
“Detecting Deception”;
sponsored by Behavioral Analysis Training Institute, taught by Nick Flint,
January 16, 1999, Los Angeles, CA
Association of Threat
Assessment Professionals (ATAP) National Conference; August 26 – 28, 1998,
Anaheim, CA
“Advanced Threat Management”; sponsored by Gavin de Becker Inc., taught by
Gavin de Becker Inc., June 7 – 10, 1998, Lake Arrowhead, CA
“Best Practices Continuum:
Teaching Improvement Skills”; sponsored by National University, May 29, 1998
“Management and
Investigation of Hostile Work Environment – Discrimination Claims”;
sponsored by V.T. & Associates, April 20, 1998, Irvine, CA
“Basic and Advanced
Training in Critical Incident Stress Management and Post Trauma Syndromes”;
sponsored by the International Critical Incident Stress Foundation, taught
by Dr. Jeffrey T. Mitchell and Dr. George S. Everly; (32-hour course),
September 11 – 14, 1997, San Diego, CA
American Society for
Industrial Security (ASIS) National Conference; September 8 – 12, 1997, St.
Louis, MO
Association of Threat
Assessment Professionals (ATAP) National Conference; August 27 – 29, 1997,
Anaheim, CA
“Assessment of Violence
Potential” seminar; sponsored by Specialized Training Services, taught by
Dr. Reid Meloy, June 12, 1997, Orange, CA
“Community Policing to
Combat Domestic Violence” conference; sponsored by the U.S. Department of
Justice - Office of Community Oriented Policing Services, June 11, 1997, San
Diego, CA
“Domestic Violence
Intervention” eight-hour seminar; sponsored by San Diego State University,
Trauma Recovery Services Certificate Program, taught by Dr. Morris Touriel,
April 19, 1997, San Diego, CA
“Competency Based
Interviewing” seminar; sponsored by Psychological Consultants to Management,
Inc., taught by Dr. Alan Davidson, April 10, 1997, San Francisco, CA
“Certified Protection
Professional (CPP) Exam Review Course”; sponsored by the American Society
for Industrial Security (ASIS), April 4 – 5, 1997, Tucson, AZ
“The Impact of Compassion
Fatigue / Post-Traumatic Stress Disorder on the Caregiver” eight-hour
seminar; sponsored by San Diego State University, Trauma Recovery Services
Certificate Program, taught by Dr. Patti White, March 22, 1997, San Diego,
CA
ATAP National Conference;
March 12 – 14, 1997, Washington, DC
“Serial Rapist Profiling”
seminar; sponsored San Diego County Crime Analyst Association, taught by Dr.
Phoebe Kelsoe, January 28, 1997, Carlsbad, CA
Coursework: “Practical
Homicide Investigation: Tactics, Procedures and Forensic Techniques”;
developed by Vernon Geberth (NYPD Ret.) for Classen-Buck Law Enforcement
Seminars; December 21, 1996, Alpine, TX
ATAP National Conference;
August 28 – 30, 1996, Anaheim, CA
ATAP National Conference;
March 13 – 15, 1996, Washington, DC
“Stalking the Stalker”
seminar; San Diego District Attorney’s Office, March 8, 1996, San Diego, CA
ATAP National Conference;
August 1995, Anaheim, CA
“Violence In the Workplace”
seminar; sponsored by the California Peace Officers’ Association, July 1995,
Riverside, CA
“Managing Unacceptable
Behavior” seminar; American Management Association, June 1995, San Diego, CA
“Supervisory Effectiveness”
course; City of San Diego, April 1995, San Diego, CA (Required for all
police sergeants)
SURVEYS:
Design Participant; Defense
Personnel Security Research Center workplace violence survey, 1994
Co-creator, “Employee
Quality Worklife Survey”; Karl Albrecht International, 1992
PRESS:
USA Today;
Fortune Magazine; Security Management Bulletin; ASTD Journal; Philadelphia
Inquirer; Hartford Courant; Insurance Review; North New Jersey News; OSHA
Journal; Atlanta Constitution; Ft. Lauderdale Sun-Sentinel; Hospitality &
Gaming Risk Management; TechWeek; Seattle Post-Intelligencer; Washington
Times; Washington Post; Los Angeles Times; Orange County Register; Daily
Californian, San Diego Union-Tribune; Riverside Press-Enterprise; Las Vegas
Review-Journal; San Diego Attorney; Safety Management; HR.Pro2.net;
Office.com.; Good Housekeeping; Asbury Park
Press; San Diego Business Journal; Houston Chronicle; Business Insurance
Magazine; New Bedford Standard-Times.
RADIO & TV:
Over 75 interviews with
national, regional, and local radio and TV, including CNN, CNBC.
Guest Host, “Workplace
Violence Today,” KFNN Radio, Phoenix, AZ, July 7, 2000
MEMBERSHIPS:
Elected National Secretary
– Association of Threat Assessment Professionals (ATAP); August 2003 –
August 2005
Founding Member and 2002 –
2003 San Diego ATAP Chapter Secretary
American Society for
Industrial Security (ASIS) – National and San Diego Chapters
Society for Human Resource
Management (SHRM) – National and San Diego Chapters
Founding Member San Diego
District Attorney’s Stalking Case Assessment Team
(SCAT)
Balboa Park Safety &
Security Cooperative
Authors Guild